Privacy Policy

Controller within the meaning of Art. 4(7) GDPR: QPlexus Capital SIA, info@qplexus-capital.com. For the address and register details, please see the Legal Notice. Processing is governed by the GDPR (DSGVO, Regulation (EU) 2016/679) and the Latvian Personal Data Processing Law (Fizisko personu datu apstrādes likums).

When you visit our website, we process technically necessary data (IP address, browser, timestamp) for operation and security purposes (Art. 6(1)(f) GDPR). When you use the contact form, we process the data you provide (name, e-mail, phone number, preferred method of reply, subject, message) in order to handle your inquiry (Art. 6(1)(b) GDPR).

Art. 6(1)(a) (consent), (b) (contract/pre-contractual measures), (c) (legal obligations) and (f) GDPR (legitimate interest), supplemented by the provisions of the Latvian Personal Data Processing Law.

We store personal data only for as long as is necessary for the stated purposes or as required by statutory retention periods under Latvian law (including the Accounting Law: Grāmatvedības likums, and the Law on Taxes and Duties: Par nodokļiem un nodevām).

You have the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21 GDPR). Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija, Riga) or with the supervisory authority of your place of residence.

We use carefully selected service providers (hosting, e-mail, analytics, AI providers, market data providers) on the basis of data processing agreements pursuant to Art. 28 GDPR.

Transfers to third countries outside the EEA take place only on the basis of appropriate safeguards pursuant to Art. 44 et seq. GDPR (standard contractual clauses pursuant to Implementing Decision (EU) 2021/914, adequacy decisions, where applicable the EU-U.S. Data Privacy Framework), together with a transfer impact assessment.

Non-essential cookies and tracking technologies are only set with your consent (Art. 6(1)(a) GDPR, ePrivacy Directive 2002/58/EC as implemented in Latvia: Elektronisko sakaru likums).

We take technical and organizational measures pursuant to Art. 32 GDPR (encryption, access control, backups). Despite all due care, 100% security of data transmission over the internet is not possible. Liability for unauthorized access by third parties is excluded unless there is intent or gross negligence (Art. 1770 et seq. Civillikums).

Where AI systems (LLMs, trading bots, analysis engines) process data, this is done in compliance with the EU Artificial Intelligence Act (Regulation (EU) 2024/1689, “AI Act”) and Art. 22 GDPR (automated decision-making). Results of AI systems are probabilistic, not deterministic, and do not constitute binding advice.

Third-party market data and data feeds are provided “as is”. We assume no liability for accuracy, completeness, timeliness, delays or failures. Third-party copyrights and database rights (Autortiesību likums, Directive 96/9/EC) remain unaffected.

Use of our services, in particular in connection with trading, AI signals and market data, is at your own risk. We are liable only for intent and gross negligence and in the event of a breach of material contractual obligations (Art. 1770 et seq. Civillikums). Liability for lost profits, consequential damage or indirect damage is excluded. No financial, investment or legal advice is provided (Finanšu instrumentu tirgus likums; MiFID II Art. 4(1)(4)).

Trading in financial instruments (shares, derivatives, FX, crypto-assets) involves considerable risks of loss, up to and including total loss. Past performance is not a reliable indicator of future results (ESMA guidelines, MiCAR (Regulation (EU) 2023/1114) as applied in Latvia).

We do not hold any client funds or financial instruments in custody (MiFID II Annex I Section B No. 1 or the Latvian implementing provisions). Executions take place exclusively via regulated brokers engaged by the user.

Please direct any data protection inquiries to: info@qplexus-capital.com. Latvian law applies; to the extent legally permissible, the place of jurisdiction is the company’s registered office in Latvia.

Note: This Privacy Policy is a standard draft under the GDPR and Latvian law, including extended liability and risk notices, and does not replace an individual legal review. Please have it reviewed by a lawyer before publication.